At Luxreisen, we understand that travel plans can change, so we’ve created a flexible refund policy to provide you with peace of mind. Our goal is to deliver an exceptional experience, not only on our excursions but also through outstanding customer service. We’ve crafted our cancellation policy to be both accommodating and straightforward, making it easy for you to adjust plans if needed.

Flexible Cancellations

With Luxreisen, you can cancel any excursion at any time without incurring penalties. We promptly process refunds to ensure a smooth and efficient experience. Whether you're booking a spontaneous tour or planning months ahead, we prioritize your satisfaction and are here to accommodate any changes to your itinerary.

Exceptions to Our Refund Policy: Domestic Flight Tickets

Our flexible policy applies to most bookings, with one exception for domestic flight tickets. Due to airline restrictions, domestic flights are non-refundable after booking. Any cancellations or modifications may incur penalties. We recommend confirming your travel plans before booking flights to avoid inconvenience.

How to Cancel

To cancel an excursion, simply reach out to our customer support team by email, phone, or directly through our website. Our team is dedicated to providing a smooth and efficient cancellation process. Refunds are processed promptly, typically appearing in your account within 3-5 business days, depending on your payment method.

Your Satisfaction is Our Priority

At Luxreisen, your comfort and convenience are our top priorities. Our flexible refund policy gives you the confidence to book with ease, knowing that we support your travel needs every step of the way. For any questions regarding cancellations, our support team is here and ready to assist.